Your growth efforts can’t keep up with changing markets and the competitive landscape
You need a common internal framework and language for understanding customer needs & demand
Ad-hoc customer and market research aren’t producing the tangible customer or business outcomes you desire
Damien Du Chene, Chief Business Officer at Dreem
Heather McKinnon, Head of Brand at Mercury.com
Customers are rarely buying what you think you are selling
We help you explore & understand existing or net new buyer segments thru targeted research that provides actionable insights impacting revenue growth & sales efficiency. (ex: VOC, JTBD Interviews, Win-Loss-Churn Insights, Switch Interviews, etc)
Positive feedback doesn't mean you have a differentiated solution with monetizable demand
We scope and execute demand tests for net new products or buyer segments, so that you can dial in a differentiated solution, messaging, positioning, and packaging prior to investing significant resources in development or Go-to-Market efforts.
Because sometimes you need a trusted outside perspective to help you connect the strategic dots
We act as an embedded strategic growth researcher that works cross functionally with your team to design and execute against an ongoing backlog of research related to innovation, growth, & GTM initiatives.